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Why join our database?

Clerksroom are pleased to provide a free, unique,  web based and transparent database of qualified, insured mediators, up to date with their Continuing Professional Development (CPD), who remain independent but wish to advertise their services as widely as possible. Our service is free, fully inclusive and available to anyone who is trained, insured and up to date with mediator CPD to Civil Mediation Council standards.

We are registered with the Civil Mediation Council as a Mediation Provider. For further information about the CMC, visit

If your details are not currently included but you would like your profile added to our database, you can sign up online, create an account and manage your mediation practice information online. You will need to have the following information to hand:

  • You will need to upload a copy certificate of training and confirm that you completed your CPD for the previous year. The UK Civil Mediation Council (CMC) minimum training level of 24 hours plus assessment is required for all applications and a further 6 hours of CPD per year following training)  Please note we can only accept Mediator's who have trained with one of the CMC'S recognised training providers.
  • Confirmation of 3 observerships undertaken (pre 2010 the requirement was 2) Please provide the name of the mediator and the dates the observerships took place.
  • The mediator must have in place adequate and appropriate supervision, mentoring, monitoring and pupillage structure. This is normally provided by most major training organisations as part of the ongoing training and CPD programme for new mediators.
  • You will need to upload to our secure (not public) area, a copy insurance certificate to confirm you have professional indemnity insurance specifically for mediation (Minimum £1m) You will need to state the level of insurance and the renewal date.
  • You will need to set up your profile online (word format can be cut and pasted into the database as presented), within your own webspace in our secure system.
  • Current high quality photograph in either JPG or JPEG format  can be uploaded to your profile.
  • You will be asked to tick a box to agree to adopt the Civil Mediation Council and European codes of practice - see download section for copies of these codes
  • You must agree to adopt the Clerksroom feedback and complaints handling system for all matters instructed and administered by Clerksroom Mediation
  • Please do not add any personal contact details or links to websites other than Clerksroom on your profile as these will be deleted. This includes details of other panels you may be on or your own Mediation service. We reserve the right to remove any profile at any time.

Once this information has been received by Clerksroom, it will be checked, stored and verified before being added to the internal and website databases. All contact details shown are the details of Clerksroom who will inform you of any enquiry for your services using the contact details supplied. Fees are agreed on each file and agreed with you personally, your clerk or secretary as required.

You are paid 100% of your fees to ensure transparency throughout the process. Clerksroom charge parties an administration fee for the mediation. Administration includes dealing with the enquiry, providing case management throughout, management of papers and instructions, fixing the venue & catering, billing all parties, managing outcomes and post mediation paperwork, preparing final accounts and settling disbursements. The service provided by Clerksroom is end to end and includes anything considered reasonable throughout the life of the mediation enquiry.

Clerksroom provide this service to mediators, whether or not they have been introduced by Clerksroom. If you would like Clerksroom to administer a mediation enquiry you have, we are quite happy to do so and you will be assured 100% of your fees.

Marketing and promotion of your new qualification must be the responsibility of the mediator. Clerksroom are happy to offer advice and guidance whenever practical but Clerksroom is an administration service, providing administrative support for parties wishing to appoint a mediator.

It is important to understand that Clerksroom is not a provider of work, it is an administrative service that we encourage you to refer clients to and make use of.

Payment Terms:

Please note we pay all invocies for mediation undertaken within 30 days from the mediation date.

Levels of Mediator:

  • Junior Mediator – undertaken up to 25 mediations to date
  • Senior Mediator – undertaken up to 50 mediations to date
  • Elite Mediator Status – undertaken over 50 mediations to date with feedback & satisfaction score above 80% as recorded direct from clients using our electronic feedback system.

Example of a good mediator profile: Click here

Frequently Asked Questions: Click here

SIGN UP HERE - Click on this link.


Stephen Ward
Clerksroom Administration